Our Role & Commitment
Welcome to Bhaka88. This Privacy Policy explains how we collect, store, and use your personal information. Bhaka88 We believe data privacy is a fundamental right, and we respect it fully.
By using our platform, you agree to this Privacy Policy. Whenever we make significant changes to this policy, you will be notified by email. Please make sure your account always has an active email address.
This policy applies to all Bhaka88 services — including the website, mobile app, and any services delivered through other channels.
What Information We Collect
Bhaka88 collects only the specific types of information needed to deliver our services. We never ask for data we don't need.
Personal Identity Information
- Full name and date of birth
- Email address and mobile number
- Current address
- National ID or passport number (for identity verification)
Financial Information
- Mobile banking number (for transactions only)
- Bank account details (for withdrawals)
- Transaction history and amounts
Technical Information
- IP address and browser information
- Device type and operating system
- Cookie and session information
- Log of gaming activity on the platform
How Your Information Is Used
Bhaka88 uses your information only for the purposes described below. We never sell your data or share it with third parties for commercial gain.
- Account Management: To create, verify, and manage your account
- Transaction Processing: To process deposits and withdrawals securely
- Customer Support: To resolve your questions and issues
- Security Assurance: To prevent fraud and unauthorized access
- Legal Compliance: To meet government and regulatory requirements
- Platform Improvements: For analytics purposes to improve your experience
- Promotional Communications: To inform you about bonuses and offers (you may opt out at any time)
Data Retention Period
Different types of information are retained for different periods.
| Type of Information | Retention Period | Reason |
|---|---|---|
| Identity Information | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 years | Financial Regulatory Requirements |
| Gaming Activity Logs | 3 years | Dispute Resolution |
| Cookie & Session Data | 30 days | Platform Performance |
| Contact Information | For as long as the account remains active | Customer Support |
Who Your Information Is Shared With
Bhaka88 only shares your information with third parties in limited, specific circumstances. We never sell your personal data to advertisers.
Parties Your Information May Be Shared With:
- Payment Processor: To process financial transactions. These providers operate under strict confidentiality agreements.
- IT Service Providers: Technical service provider supporting platform operations.
- Legal Authorities: When required by law, in response to government or court requests.
- Customer Support Representative: To resolve your issues.
- Security Partner: For fraud prevention and risk assessment.
All third parties operate under strict confidentiality and data protection agreements and are committed to safeguarding your information to the same standard.
Data Protection Measures
Bhaka88 follows the highest industry standards to protect your data. We use multi-layered security protocols to keep your information safe.
Our security measures include:
- Encryption: All communications are secured with SSL/TLS encryption
- Firewall: Advanced firewalls to prevent unauthorized access
- Access Controls: Employees have access only to the data necessary for their role
- Regular Security Audits: Regular security audits conducted by third parties
- Employee Training: All staff receive privacy training
- Incident Response Plan: Rapid response in the event of a security breach
No online system is 100% secure. To keep your account safe, use a strong password and update it regularly.
Cookies and Tracking Technologies
Bhaka88 uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.
We use cookies to:
- Essential Cookies: Login & Session Management
- Preference Cookies: To remember your language preference and settings
- Performance Cookies: To measure how the platform is performing
- Marketing Cookies: To show relevant content
You can manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some features on the platform.
Your Rights
You have specific rights regarding your personal information. Bhaka88 fully respects and supports these rights.
Your rights include:
- Right of Access: You can request a copy of the data we hold about you
- Right to Rectification: You may request corrections to inaccurate information
- Right to Erasure: You may request deletion of your data in certain circumstances
- Data Portability: You can request a transfer of your data to another service
- Right to Object: You may object to certain types of processing
To exercise these rights, contact us at [email protected] and clearly describe your request. We typically respond within 30 days.
Children's Privacy
Bhaka88 is strictly for users aged 18 and above. We recognize that minors are active online, and protecting them is a top priority for us.
If we become aware that a minor has registered on our platform, we will immediately close the account and delete all associated data. If you know of a minor using Bhaka88, please let us know.
International Transfers
Bhaka88 operates primarily in Bangladesh, but our service providers may be located in various parts of the world. Your data may cross borders, but it is always protected in accordance with this Privacy Policy.
We ensure equivalent privacy protections apply in every country where your data is transferred. Where protections may be lower, specific agreements are put in place to maintain a higher standard.
Policy Updates
Bhaka88 may update this Privacy Policy at any time. For significant changes, we will notify you in advance by email and give you the opportunity to review and accept the updated policy.
Minor changes such as typo corrections may take effect immediately, but we always maintain transparency. The date of any update is noted on this page.